Who is responsible for your information?
Guangzhou Mengchuang Cartoon Products Co., Ltd., operating the PlushToyMaker website, is responsible for information submitted through this site. Questions or requests can be sent to daniel@plushtoymaker.net.
Information we collect
When you request a quote or contact us, we may receive your name, company, email address, phone or WhatsApp number, product requirements, target quantity, notes and any artwork or reference files you choose to provide. We may also process basic technical and security information needed to operate the website, protect the inquiry form and prevent duplicate or abusive submissions.
How we use it
We use this information to review feasibility, prepare quotations, communicate about sampling and production, coordinate agreed testing or logistics, provide customer service, secure the inquiry process and maintain appropriate business records.
Sharing and service providers
We may share the minimum necessary information with providers that support website hosting, secure file storage, business email delivery, testing, production or logistics. They process information to provide those services on our behalf or to complete services you request. We do not sell your personal information.
Artwork and confidential project files
Submitted files are used to evaluate and respond to your project inquiry. Please do not submit material you are not authorized to share. If a project requires additional confidentiality terms, contact us before sending sensitive production files.
Retention and international processing
We retain inquiry and business information only for as long as reasonably needed to respond, manage the project, prevent fraud and meet applicable business or legal obligations. Because we work with international customers and service providers, information may be processed in countries where our factory or service providers operate.
Your choices
You may ask to access, correct or delete information you submitted, subject to records we need to retain for legitimate business or legal reasons. Email daniel@plushtoymaker.net with your request.